Support — Baku

Support · Baku

Email Support

Frequently Asked Questions

What wearable devices does Baku support?

Baku currently focuses on Garmin devices and Apple HealthKit. Support for Oura, Whoop, and Fitbit is planned for future updates.

How does Baku access my Garmin data?

Baku connects via Garmin's official Connect API. You authorize the connection through Garmin's secure login.

Is my health data private and secure?

Yes. Data is stored using Google Firebase with encryption. We never sell or share your data. See our Privacy Policy.

How do I delete my account and data?

Email support@bakuscience.com with subject 'Delete My Account.' We delete all data within 30 days.

What metrics does Baku analyze?

Sleep architecture, HRV, recovery scores, activity patterns, SpO2, and stress data — all personalized to your baseline.

Is Baku available on Android?

Baku is currently iOS only. Android is on our roadmap. Join the waitlist to be notified.

When will Baku be available?

Baku is in active development. Join the waitlist for early access.

How do I report a bug or request a feature?

Email support@bakuscience.com. For bugs include device model, iOS version, and steps to reproduce.